Shipping Policy

At Shop Yahso, we are committed to delivering your orders in a timely and efficient manner. This policy outlines our shipping methods, delivery times, and other important information to ensure a smooth shopping experience.

1. Shipping Coverage

Currently, we only ship and deliver items within Jamaica.
We plan to expand our shipping services to other Caribbean regions within the next 12 months.
Availability of shipping services may vary depending on the vendor.

2. Shipping Methods & Delivery Time

We offer multiple shipping options based on your location and preferred delivery speed:

Standard Shipping: 2-5 business days within Jamaica.
Express Shipping: 1-3 business days within Jamaica.
Local Pickup: Available for select vendors.

Delivery times may vary based on product availability, vendor location, and shipping carrier delays. Once your order has been shipped, you will receive a tracking number to monitor your delivery status.

3. Shipping Costs

Shipping fees are calculated at checkout based on package weight, destination, and shipping method.
Some vendors offer free shipping on orders over a certain amount.
Customers are responsible for any applicable taxes or fees.

4. Order Processing Time

Orders are processed within 1-3 business days after payment confirmation.
Vendors may require additional processing time for custom-made or high-demand products.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.
You can track your package using the provided carrier’s tracking system.

6. Shipping Restrictions

Certain items may have shipping restrictions based on local regulations.
We do not ship to P.O. Boxes in some regions.

7. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact shop@caribbean.dev for assistance.
In case of lost packages, we will work with the shipping carrier to locate or replace the item.

8. Returns & Refunds

If your package arrives damaged or is incorrect, refer to our Return Policy for details on replacements and refunds.

9. Contact Us

For any questions regarding shipping, feel free to reach out to our support team at shop@caribbean.dev.

Thank you for shopping with Shop Yahso!